Many companies set up the main focus of their sales efforts on attracting new customers and forget to continuing strong sales potential underestimated: Get your customers back breakaway! Who lost customers specifically recovers generated, often long-standing relationships and high yields. "The reactivation of former customers is the classic new customer acquisitions in many ways superior to," said Anne M. Schüller Business speaker in her audio book "Efficient customer recovery," which is published by the office.
How companies avoid future the loss of profitable customers? How do you win back lost customers desire? And how they can build on the retrieved customers a new loyalty? To achieve these goals systematically, the consultant practice in their audio book 25 recipes for success and for immediate reacting together. "In particular, it is important to identify who has moved to the grounds and who get back you can like and want to get it on the second attempt to do better," says Anne M. Schüller, an expert in loyalty marketing, along the content.
The two key pillars in the customer management - start - winning new customers and maintain existing customer base shake, because the markets are saturated, and the willingness to change the customer is high. "Therefore, it is worth more and more, shifted customers to return to encourage," warns Anne M. Schüller. Nine out of ten customers are, as studies show, ready to come back, if discrepancies are resolved in the past. It is also understood to be in detail how an effective customer recovery management works step by step. "These companies need to systematically register customer losses and the mistakes that were made, carefully analyzed in order to then counteract with a crash program. For customers in the recovery counts each day. "Finally, is, the best-selling author to set up an early warning system to respond in the future, before it is too late.
The audio book "Efficient customer recovery" is one of five audio books in the edition of "The customer is the real boss. 5 x 25 recipe for success for a perfect customer management - in companies of tomorrow ", which was also edited by Anne M. Schüller and Breuer & Wardin Verlagskontor has been released.
The author is available for interviews and contributions you may have.
information for the audio book customer recovery
Anne M. Schüller:
Efficient Customer Recovery
25 recipes for success for recovering lost customers
size: 1 Audio CD with 70 minutes
Publisher: BREUER GmbH & WARDIN, Price: 19.90 CHF Euro/29.90
ISBN: 978-3-939621-88 - 1
More info: www.kundenrueckgewinnung.com
information on audiobook edition
Anne M. Schüller:
The customer is the real boss. 5 x 25 recipe for success for a perfect customer management - in companies of tomorrow
size: 5 Audio CDs with about 352 minutes
Publisher: BREUER GmbH & WARDIN
Price: 89 € / 133 CHF
ISBN: 978-3-939621 - 90-4
About the author
Anne M. Schüller Management consultant and is regarded as Europe's leading expert on loyalty marketing. She has worked for over twenty years in senior sales and marketing positions of various service industries. The Diploma in Business Management and bestselling author is among the ten best speakers in German-speaking (Conga Award 2010) and teaches at several universities. It represents a new generation of marketing. To her clients include the elite of the economy. For more information: Contact www.anneschueller.com
Anne M. Schüller Schüller
Anne
Marketing Consulting Office: 0049 89 6423 208
Mobile: 0049 172 8319612
info@anneschueller.de
www.anneschueller.com
How companies avoid future the loss of profitable customers? How do you win back lost customers desire? And how they can build on the retrieved customers a new loyalty? To achieve these goals systematically, the consultant practice in their audio book 25 recipes for success and for immediate reacting together. "In particular, it is important to identify who has moved to the grounds and who get back you can like and want to get it on the second attempt to do better," says Anne M. Schüller, an expert in loyalty marketing, along the content.
The two key pillars in the customer management - start - winning new customers and maintain existing customer base shake, because the markets are saturated, and the willingness to change the customer is high. "Therefore, it is worth more and more, shifted customers to return to encourage," warns Anne M. Schüller. Nine out of ten customers are, as studies show, ready to come back, if discrepancies are resolved in the past. It is also understood to be in detail how an effective customer recovery management works step by step. "These companies need to systematically register customer losses and the mistakes that were made, carefully analyzed in order to then counteract with a crash program. For customers in the recovery counts each day. "Finally, is, the best-selling author to set up an early warning system to respond in the future, before it is too late.
The audio book "Efficient customer recovery" is one of five audio books in the edition of "The customer is the real boss. 5 x 25 recipe for success for a perfect customer management - in companies of tomorrow ", which was also edited by Anne M. Schüller and Breuer & Wardin Verlagskontor has been released.
The author is available for interviews and contributions you may have.
information for the audio book customer recovery
Anne M. Schüller:
Efficient Customer Recovery
25 recipes for success for recovering lost customers
size: 1 Audio CD with 70 minutes
Publisher: BREUER GmbH & WARDIN, Price: 19.90 CHF Euro/29.90
ISBN: 978-3-939621-88 - 1
More info: www.kundenrueckgewinnung.com
information on audiobook edition
Anne M. Schüller:
The customer is the real boss. 5 x 25 recipe for success for a perfect customer management - in companies of tomorrow
size: 5 Audio CDs with about 352 minutes
Publisher: BREUER GmbH & WARDIN
Price: 89 € / 133 CHF
ISBN: 978-3-939621 - 90-4
About the author
Anne M. Schüller Management consultant and is regarded as Europe's leading expert on loyalty marketing. She has worked for over twenty years in senior sales and marketing positions of various service industries. The Diploma in Business Management and bestselling author is among the ten best speakers in German-speaking (Conga Award 2010) and teaches at several universities. It represents a new generation of marketing. To her clients include the elite of the economy. For more information: Contact www.anneschueller.com
Anne M. Schüller Schüller
Anne
Marketing Consulting Office: 0049 89 6423 208
Mobile: 0049 172 8319612
info@anneschueller.de
www.anneschueller.com
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